Terms of Service
These Terms of Service ("Terms") are an agreement between you and Bitami d.o.o. ("Mind Your Buyer", "we", "us"), registered at V Murglah 211, 1000 Ljubljana, Slovenia (VAT ID SI10053034). By creating an account, submitting a URL, or otherwise using the service at mindyourbuyer.com (the "Service"), you agree to these Terms. If you are using the Service for an organization, you confirm you are authorized to accept these Terms on its behalf.
1. What the Service does
Mind Your Buyer runs the web pages and marketing assets you submit through simulated buyer perspectives and returns findings about where a buyer might lose confidence, with linked evidence. It is a decision-support tool for your own judgment.
2. What the Service is not — limitation of claims
Our findings are directional perspectives, not predictions of real human behavior. The personas are fictional and composite. The Service does not tell you what real customers will do, does not guarantee any increase in conversion, revenue, or any other outcome, and is not a substitute for testing with real users, professional CRO, legal, accessibility, or security review. You are responsible for deciding whether and how to act on any finding. Every output is provided for your consideration, "as is".
3. Acceptable use — what you may test
The Service loads the URLs you submit in an automated browser and captures them. Because of this, you agree to submit only:
- websites and assets you own; or
- websites and assets you are otherwise authorized to access and to test in an automated way (for example, a client's site with the client's permission), consistent with that site's terms and applicable law.
You agree that you will not:
- submit a site to gain unauthorized access, scrape personal data, evade access controls, or attempt to disrupt or overload it;
- submit content that is unlawful, infringing, malicious, or that you have no right to share with our processors;
- attempt to breach, probe, or circumvent the Service's security, rate limits, credit metering, or abuse controls, or use it to build a competing model;
- resell or provide the Service to third parties except as expressly permitted (for example, running audits for your own clients within your account).
You are solely responsible for the URLs and content you submit and for having the rights and permissions to submit them. We may suspend or terminate access that we reasonably believe violates this section.
4. Accounts
You must sign in with a valid Google account and keep your access secure. You are responsible for activity under your account. You must be old enough to form a binding contract in your jurisdiction.
5. Credits, products, and payment
- Paid features are purchased as named products and/or usage credits. New accounts may receive a limited grant of free credits; free credits have no cash value and may expire or be withdrawn if abused.
- Prices are shown at checkout in the stated currency and may exclude taxes; applicable VAT or sales tax is added where required.
- Payment is processed by our payment provider. By purchasing, you authorize the charge and agree to that provider's terms.
- A run that fails for a reason on our side is refunded in credits, as described in our Refund & Cancellation Policy.
6. Your content and our rights
You keep all rights to the content and URLs you submit and to the reports produced for you. You grant us the limited right to process that content through our providers (see the Privacy Policy) solely to operate the Service for you. We may use aggregated, de-identified data that does not identify you or your buyers to operate and improve the Service.
7. Intellectual property
The Service, including its software, models, prompts, and design, belongs to us and our licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service; they grant you no other rights in it.
8. Availability
We aim to keep the Service available and reliable but do not guarantee uninterrupted operation. We may change, suspend, or discontinue features, and we perform maintenance that may briefly interrupt in-progress runs.
9. Disclaimers
To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that findings are accurate, complete, or fit for any decision you make.
10. Limitation of liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the [three] months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law (including your mandatory consumer rights).
11. Indemnity
You agree to indemnify us against claims arising from your breach of these Terms or from URLs or content you submitted that you were not authorized to submit.
12. Termination
You may stop using the Service and close your account at any time. We may suspend or terminate access for breach of these Terms or to protect the Service. On termination, the rights granted to you end; sections that by their nature should survive (for example, §§6–11) survive.
13. Governing law and disputes
These Terms are governed by the laws of Slovenia, without regard to conflict-of-laws rules, and disputes are subject to the competent court in Ljubljana, Slovenia. If you are a consumer, this does not deprive you of the mandatory protections of your country of residence.
14. Changes
We may update these Terms as the product evolves. We will update the date above and, for material changes, take reasonable steps to notify you. Continued use after a change means you accept the updated Terms.
15. Contact
Questions about these Terms: hello@mindyourbuyer.com.